Below are resources available for those experiencing or at risk of homelessness in Baltimore City.
Call 443-984-9540 to connect with the emergency shelter for the night. The hotline is open 8:30 AM to 4:30 PM, Monday through Friday. After-hours, weekend, and holiday shelter requests should be made by calling shelters directly. View the 2025 Baltimore City Shelter Hotline Schedule.
| Shelter | Phone Number | Population Served |
|---|---|---|
| Weinberg Housing and Resource Center | 443-824-5326 | Single adults |
| TIME Organization Emergency Women’s Shelter | 410-241-3392 | Single women |
| TIME Organization Emergency Men’s Shelter | 443-542-8558 | Single men |
| Sarah’s Hope Shelter at Mount Street | 410-982-0845 | Families |
| HEBCAC Nest Youth Shelter | 410-759-8374 | Youth ages 18-24 |
The Shelter Hotline is the centralized system for people experiencing or at risk of homelessness to access Baltimore City-funded emergency shelters. The system is designed to provide a fast, streamlined, and equitable process to enroll at participating emergency shelters and preserve client choice and dignity.
Everyone in Baltimore City seeking entry to a City-funded shelter must go through the hotline. Please be aware that if a shelter bed is available, you will be notified during the call. There is no guarantee of shelter space for any caller, but we will try our best to match you with a place to stay. There is no waiting list for shelter beds.
Are you concerned for yourself or someone else who may be sleeping outdoors? Outreach and support services are available for people who do not have safe shelter. The Baltimore City Street Outreach Brochure (view the brochure in Spanish) and the printable Street Outreach Card includes the phone number of the Baltimore City Shelter Hotline and information about food, healthcare, showers, and treatment services. You can also call 410-545-1862, email Homeless Outreach, or complete the form below to request assistance.
The Mayor’s Office of Homeless Services (MOHS) is leading a multi-agency effort to rehouse unsheltered neighbors and resolve other issues around encampment areas. If you would like to report an encampment, please call 311. You can also report an encampment by submitting a ticket at 311.baltimorecity.gov or on the Baltimore City 311 Mobile App. To learn more about this effort, check out the Understanding Encampments in Baltimore Fact Sheet.
If you are currently experiencing homelessness and would like to determine eligibility for housing programs, please contact one of the Coordinated Access Navigator Sites listed below to complete a Coordinated Access packet.
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Organization |
Contact Info |
How to get connected to a CA navigator? |
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Call for an Appointment |
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MOHS HOPWA Program
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Main Phone: 410-935-9862
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Main Phone: 410-466-8558 |
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Main Phone: 410-764-8560 |
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Springboard Community Services
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YRC Phone: 410-955-7159
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Main Phone: 410-752-4454 |
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Walk-in for Assistance |
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400 S Bond St., Baltimore MD 21231 |
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421 Fallsway, Baltimore MD 21202 |
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1118 Ward St., Baltimore MD 21230 |
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Springboard Community Services
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4623 Falls Rd., Baltimore, MD 21239
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VA Maryland Health Care System Walk-in hours: |
209 W. Fayette St., Baltimore, MD, 21201 |
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Youth Empowered Society (YES) Drop-In Center Walk-in hours: |
1111 Park Ave. Suite A, Baltimore, MD 21201 Phone: 443-250-2939 |
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Housing Navigators in Pratt Library may also assist community members with completing a Coordinated Access packet. |
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This map is an interactive list of resources for people experiencing or at risk of homelessness, including emergency shelters, resource centers, health care, and meal sites. Click the rectangle icon on the top right of the map to view it full size and search to find organizations providing the support you need, like laundry, case management, legal services, job training, and more.
View a printable Housing Navigation & Resource Guide.
Here2Help Hotline: 988 or 410-433-5175
The Here2Help Hotline from the Behavioral Health System Baltimore offers confidential advice and an emotional support hotline 24 hours a day, 7 days a week assisting people with emotional health and well-being services.
Visit the Behavioral Health System Baltimore website for more information.
Domestic Violence Hotline: 410-889-7884
House of Ruth Maryland’s 24/7 hotline is a confidential lifeline to survivors of domestic violence in need of help. Counselors are trained in crisis intervention, safety planning, counseling and legal referrals, and proactive advocacy for survivors, their friends and family, and the general community.
Homeless Veterans Hotline: 1-877-424-3838
Veterans who are homeless or at risk of homelessness—and their family members, friends, and supporters—can make the call to or chat online with the National Call Center for Homeless Veterans, where trained counselors are ready to talk confidentially 24 hours a day, 7 days a week.
The Mayor's Office of Children and Family Success (MOCFS) offers low-income households financial empowerment programs, housing and energy services, food resources, and capacity-building services. In response to COVID-19, MOCFS is providing security deposit and utility assistance.
The following organizations provide free legal advice, and, in some cases, representation to renters facing eviction and other landlord-tenant issues. These organizations take different types of cases and all have capacity limitations. Please review the types of services that these organizations provide in the parenthesis below before calling. Note that “subsidized” housing refers to any form of housing choice voucher, public housing, or other government-subsidized housing.
Health Care for the Homeless provides health care and supportive services for people experiencing homelessness who are living in a shelter, transitional housing, doubled up with others, or are unsheltered. Call 410-837-5533 for more information.
211MD has a list of counseling, mental health, and substance abuse resources. Call 2-1-1 for more information or visit the website for the following:
Mayor's Office of Employment Development
MOED offers job training, career workshops, and other job readiness resources, along with a Job Board that is updated in real-time with current open positions in Baltimore City.
